Mission Statement
West County Dental – Pete Spalitto, DDS, PC
We feel there’s only one way to practice dentistry:
With personal attention, clear communication and clinical excellence.
At West County Dental, our mission is to help our patients reach their optimal dental health in a comfortable environment. When you visit us, you can expect expertise in practice and excellence in service. Our goal is to make each and every dental experience positive, relaxing, informative and convenient.
UNDERSTANDING HOW WE ARE DIFFERENT
Respect for Your Teeth
We believe that people should keep their own healthy teeth for their entire lifetime. And we’re convinced that disease prevention is far more enjoyable, less costly, and more comfortable than disease treatment, for all concerned. We strive to be proactive rather than reactive, with the goal of helping you obtain and maintain a healthy mouth as quickly as possible.
Respect for Your Trust
We consider trust to be the defining factor in a successful patient/doctor relationship and our team works very hard to establish and maintain trusting relationships with all of our patients. We want YOU to feel included in the decision making and treatment planning regarding YOUR oral health. That is why we conduct a “digital tour” of your mouth using an intra-oral camera so you can see exactly what we discover. This helps you better understand your dental needs, and in turn, you become a well-informed member of our team working to help you achieve a happy healthy smile. In addition, our team encourages each and every patient to explore their treatment options and to ask questions. If you are curious about any aspect of your treatment, the possibilities available to you, or even payment plans or alternative treatments, please ask!
Respect for Your Time
We realize that nobody likes to wait, and nobody likes to waste time. So we take care to set up an appointment schedule that we can keep in a timely manner. We also make forms available online that can be filled out in the comfort of your own home instead of in the waiting area. And once you arrive for your appointment, we make sure that we work efficiently so that you’re not left sitting and twiddling your thumbs while we attend to someone else.
Respect for Your Budget
We’re sensitive to your feelings about finances. That’s why we structure our fees without fluff—they reflect actual time, high quality materials and precise laboratory work required for treatment. Plus, we’re skilled in working with insurance companies and are happy to help you work with yours to ensure that you receive the maximum possible coverage for your particular treatments.
Respect for Emergencies
Last, but not least, we’re well aware that dental emergencies require respect and immediate attention. That’s why we promise to do what we can to handle our valued patients’ dental emergencies promptly—on the same day that you call the office, if at all possible.