Experience Modern Dental Care

I think a lot of people that find a dentist, what they’re looking for is someone to listen to them and a team that’s been around and not just a turnstile. That’s where we separate ourselves from a lot of people. I always hear, hey, it’s nice to come in, I don’t sit there and wait for an hour to see you.

I’m in the door coming back to see whether it’s your hygienist or your assistant or yourself. That’s what makes me at West County Dental separate us from everybody else is the small office feel. I think it’s important.

When I first came in here, I obviously expressed my anxieties and my apprehensions towards the dental world and procedures. The thing that I believe helped me relieve as much of my anxiety as possible was a lot of his manner, his explanations, his descriptions of what’s going to happen. That really took me out of that mindset where I was kind of gripping the chair and really put me at ease.

The way he explains things, the reason behind it, and just making sure that I’m comfortable completely changed my outlook. I had an emergency and this is before I had started coming here. That day, I went to six dentists and nobody could see me.

This was the last one. Debbie answered the phone and she said, yes, come in. I was so grateful because I was in extreme pain.

They know what they’re doing. I was born with not a good set of teeth and they have detected problems, two x-rays that might have gone undetected at some of the other dentists. Well, it did go undetected at some of the other dentists that I used to go to.

Recently, here at West County Dental, I’ve had to have three crowns done near the same time and we were able to do all three of them at the same time. I had perfect, complete confidence that that could be accomplished and it was, and in a very efficient and professional manner. I remember the old days when you got a temporary and you came back several weeks later to get your real one.

The actual crown here at Dr. Spalitto’s office, you get your crown before you walk out. You’re all done. You’re all finished and that’s marvelous.

It’s placed in and it’s just perfect. So, again, I love the technology and that a dentist with experience also is up on his technology or the technology that’s available. They advertised that they did sedation dentistry and so it was my first visit to a dentist in many, many years.

The quality of care in this practice is outstanding. From the very beginning, I knew that I could put my trust in Dr. Spalitto and his dental team. There’s not a high turnover rate.

It’s not a differential. It’s a different person every single time I come in. I know them.

They know me. I’ve been coming in so much. We’re first name basis.

They ask about my family, how’s everything going. Everyone here is just great. They know each other.

They’ve worked together for a very long time and it’s just, I love that everyone’s just familiar with each other. They know the history of everyone and I just love seeing the same people every time that I come in.